Privacy Policy
Longer Trails Trip Planning, LLC (“Company,” “we,” “our,” or “us”) operates this website and provides trip planning advisory services, consultations, and customized travel recommendations.
This Privacy Policy explains how information is collected, used, and protected when visitors access the website and/or purchase travel planning services.
1. Information We Collect
Information Provided by Users
Users may voluntarily provide personal information, including:
- Name
- Email address
- Billing information
- Any information submitted through contact forms
Payment card information is processed directly by the payment processor and is not stored by the Company.
Automatically Collected Information
When users visit the website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Referring websites
- General usage and analytics information
This information may be collected through cookies or similar technologies used by the website platform and third-party service providers.
2. How We Use Information
We may use the information we collect to:
- Process purchases and payments
- Deliver digital products and related services
- Send purchase confirmations, receipts, and other transactional communications
- Respond to inquiries and provide customer support
- Maintain and operate website functionality
- Monitor website performance and usage trends
- Improve website services and educational materials
- Comply with legal, accounting, or regulatory obligations
We may share personal information with third-party service providers that perform services on our behalf, such as website hosting, e-commerce checkout, payment processing, analytics, and email delivery. These service providers are permitted to use personal information only as necessary to provide services to us and are not authorized to use it for their own independent marketing purposes.
We do not sell personal information to third parties.
3. Cookies and Tracking Technologies
The website may use cookies and similar technologies to:
- Enable basic website functionality
- Help remember your preferences
- Analyze aggregate website usage and traffic
Where available, you may also manage certain cookie preferences through the cookie settings tool displayed on the website.
These technologies may be implemented through our website platform or analytics tools. They help us understand how visitors use the website so we can improve content and performance. You can manage or disable cookies through your browser settings. If you disable cookies, some website features may not function properly.
4. Email Communications and Opt-Out
We may use your email address to send:
- Transactional messages related to your purchased services (such as order confirmations, receipts, and trip planning information), and
- Occasional information or educational content about our services or related topics, if permitted by applicable law.
You may unsubscribe from non-transactional emails at any time by using the “unsubscribe” link included in those messages or by contacting us using the information below. We will continue to send you transactional emails related to your account, even if you opt out of marketing communications.
5. Third-Party Services
The website may rely on third-party service providers to operate certain functions of the website and business operations.
These services may include:
- Website hosting and infrastructure on WordPress
- E-commerce checkout services
- Payment processing (such as Square or other payment processors)
- Analytics and performance monitoring tools
These providers may process only the personal information necessary to provide their services and in accordance with their own privacy policies.
6. Data Security
We rely on commercially reasonable administrative, technical, and organizational safeguards—implemented through our website platform and service providers—to help protect personal information from unauthorized access, loss, or misuse. These safeguards may include access controls, encryption in transit or at rest provided by our vendors, and other security measures appropriate to the nature of the information.
Access to personal information is limited to individuals and service providers who have a legitimate business need to access it in order to operate the website, process transactions, or provide requested services.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We may retain personal information for as long as necessary to:
- Fulfill or support your purchases and use of our digital products (trip planning materials, including, but not limited to agendas)
- Maintain accurate business and financial records
- Comply with legal, tax, or regulatory obligations
- Resolve disputes, enforce our agreements, and protect our legal rights
When personal information is no longer needed for these purposes, we will take reasonable steps to delete it or anonymize it, subject to any legal obligations that require us to retain certain records for a longer period.
8. User Privacy Rights
You may request access to or deletion of personal information that we hold about you by contacting us using the information below. We may take reasonable steps to verify your identity before responding to a request.
In some circumstances, we may be unable to delete information that we are required to retain for legal, regulatory, tax, or business record purposes. When we are unable to delete information for these reasons, we will retain it only as necessary for those purposes and will otherwise restrict its use.
We will handle requests in accordance with applicable privacy laws.
Depending on where you live, you may have additional rights under local law, and we will honor those rights where they apply.
8. Children’s Privacy
This website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, it will be deleted.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
10. Contact Information
Longer Trails Trip Planning, LLC
Columbus, Ohio